SMS Terms of Service

Open Doors ABA LLC offers optional text messages to parents and legal guardians about intake, onboarding, appointments, and administrative care coordination.

Enrollment and message frequency

Enroll by giving Open Doors ABA your permission to text the mobile number you provide, using our SMS consent form or by speaking with our team. Consent to receive text messages is not a condition of purchasing or receiving services. Only provide a number you are authorized to use.

Messages may include automated intake invitations and reminders, as well as individual replies from staff. Message frequency varies. During intake, reminders may be sent every two days, with no more than three reminders before staff review. Additional messages depend on your conversation and scheduling needs.

Costs and delivery

Message and data rates may apply. Open Doors ABA does not charge a separate fee for texting. Delivery depends on your mobile carrier and is not guaranteed. Carriers are not liable for delayed or undelivered messages.

Stop messages or get help

Reply STOP to stop messages. You may receive a confirmation of your opt-out. Reply HELP for assistance, email info@opendoorsaba.org, or call (615) 422-6160. Tell us if your number changes or a message reaches the wrong person.

Privacy and appropriate use

See our SMS Privacy Policy for how we handle mobile numbers, consent, and message information. Text messages are for routine communication and are not an emergency service. Do not send diagnostic reports, insurance-card images, or other detailed medical information by text; ask our team for the appropriate submission method.

Completing an intake form or exchanging messages does not guarantee insurance coverage, clinical eligibility, appointment availability, or a service start date.